Cancelling
Cancel anytime from the Upgrade/billing page in the app. Your plan stays active until the end of the period you've paid for, then does not renew. Cancelling does not refund past charges. Founder's Edition pricing ends when a Founder subscription is cancelled or ends.
Refunds
Refunds are reviewed case by case and are not guaranteed. There is no fixed refund period.
How to request
Use "Request a refund" in the app, or email riseunranked19@gmail.com. The in-app form includes your account email, plan, last charge date and amount, and your reason. Requests show as "Under review" while we look at them.
If approved
Refunds are issued to your original payment method through Stripe. Your bank may take several days to show it.
Failed payments
If a payment fails, you keep access for 7 days, then move to the Free plan.
Account deletion
Deleting your account cancels your subscription immediately and does not by itself issue a refund. Request any refund before deleting.