RiseUnranked

Support

Need help with UNRANKED? Email us and we'll get back to you, usually within 2 business days.

Email supportriseunranked19@gmail.com

We can help with

  • Account and sign-in

    Trouble signing in, verifying your email, resetting your password or changing your email.

  • Billing and subscriptions

    Questions about Pro, Elite or Founder plans, charges, cancellations or refund requests. Refund requests can also be submitted in the app.

  • Parent or guardian approval

    Help with approval emails, linking a parent account, or the Parent Portal.

  • Training plans and Rex

    Questions about your daily plan, equipment and court settings, or Rex's coaching.

  • Account deletion

    You can delete your account any time in Settings > Delete Account. Contact us if you need help.

  • Report a problem

    Tell us what happened, which screen you were on, and your device. Screenshots help.

UNRANKED provides basketball training guidance, not medical advice. If you are injured or in pain, stop training and talk to a doctor or certified athletic trainer. In an emergency, call your local emergency number.

See also our Terms, Privacy Policy and Refund & Cancellation Policy.